Project scope

Project Scope: Please provide DETAILED description of the problem(s) or issue(s) to be addressed by Derek Poarch and Associates, LLC.

Agency Employee Survey

Agency Name

Section 1

Values and Beliefs/Communications/Leadership and Management/Engagement

Values and Beliefs

Please select the number that BEST REFLECTS YOUR BELIEF, where 1 = never and 10 = always.

1. My organization practices a commitment to excellence.(Required)

2. My work aligns with the agency’s mission and vision.(Required)

3. My contributions to the organization are appreciated.(Required)

4. I am satisfied with my organization’s well-being support programs.(Required)

5. My immediate work colleagues are supportive of each other.(Required)

6. The mental health needs of employees are supported by my organization.(Required)

7. I am expected to treat all callers/customers with respect.(Required)

8. I would recommend my organization to a friend seeking employment.(Required)

9. I am confident I will receive support during and after a critical incident.(Required)

10. Work/Life balance is important to my organization.(Required)

11. My work is valued.(Required)

Communications

Please select the number that BEST REFLECTS YOUR BELIEF, where 1 = never and 10 = always.

1. My agency head is approachable.(Required)

2. My agency head’s decision-making process is transparent.(Required)

3. I am comfortable bringing new ideas and suggestions to my immediate supervisor.(Required)

4. I can communicate concerns and raise issues without fear of negative consequences.(Required)

5. When my performance is below expectations, my supervisor provides coaching and constructive feedback in a timely manner.(Required)

6. My organization recognizes excellent performance.(Required)

7. Formal communications flow easily within my organization.(Required)

8. My immediate work colleagues respect open communications.(Required)

9. I am comfortable with my organization’s ethics reporting mechanisms.(Required)

10. I feel listened to.(Required)

Leadership and Management

Please select the number that BEST REFLECTS YOUR BELIEF, where 1 = never and 10 = always.

1. My immediate supervisor listens to my concerns.(Required)

2. My organization resolves employee conflicts appropriately.(Required)

3. Interpersonal issues between team members are addressed.(Required)

4. Agency leadership keeps staff informed concerning issues of importance.(Required)

5. My agency head cares about my work issues.(Required)

6. Agency leadership is ethical.(Required)

7. My immediate supervisor strives for excellence.(Required)

8. My agency tolerates average performers.(Required)

9. My organization expects excellence from each employee.(Required)

10. My Leaders consistently model the behavior they expect from others.(Required)

11. Leaders at all levels of the agency demonstrate courage by making difficult decisions that are best for the agency.(Required)

Engagement

Please select the number that BEST REFLECTS YOUR BELIEF, where 1 = never and 10 = always.

1. I feel like I am important to my team.(Required)

2. I am confident in my abilities to perform the job at a high level.(Required)

3. My skills and expertise are utilized effectively.(Required)

4. I am supported in efforts to improve my professional skills.(Required)

5. My work is fulfilling.(Required)

6. Good suggestions from employees lead to important changes.(Required)

7. My organization has my back.(Required)

8. I am proud to be a part of my organization.(Required)

9. I plan to work here a minimum of five more years.(Required)

10. I would like to finish my career here.(Required)

Section 2

Narrative Questions

Please answer the following questions providing as much detail as possible.

1. What do you like best about working for your agency?

2. What are the top three issues facing your organization?

3. If you could make one change within your organization, what would you change and how would you change it?

4. What else would you like to tell us?

Demographics

1. My age falls within the following categories:

18 to 30

31 to 45

46 or higher

Would rather not say

2. My job classification is as follows:

Telecommunicator

CTO

Shift Supervisor

Other

Would rather not say

3. My years in this agency is:

One to three years

Three to five years

Six to ten years

Eleven to 20 years

Greater than 20 years

Would rather not say

4. My years in this industry is:

One to three years

Three to five years

Six to ten years

Eleven to 20 years

Greater than 20 years

Would rather not say

Your Partner in Excellence

Project scope

Agency Employee Survey

Section 1

Section 2

Demographics

Your Partner in Excellence

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