Your Partner in Excellence
The mission of Derek Poarch and Associates, LLC is to advance our collective efforts of helping Emergency Communications Centers (ECC) in the United States achieve excellence not only for the agency, but also for the most crucial component of the ECC; the staff, and the citizens they serve daily. Working with ECCs around the country serving populations of at least 75,000 people or greater and having a staff of at least 16 employees or more is our area of practice.
With more than 200 years of combined experience operating ECCs, researching and teaching at the highest academic levels, and transforming various public safety organizations into high performing centers of excellence, we are uniquely qualified to help in the journey to transform your organization.
The team at Derek Poarch and Associates, LLC have faced your issues. We are passionate about those issues and are committed to helping organizations rise to a level not being achieved today.
Whether it’s an organizational assessment, executive search, workplace culture review, emotional intelligence assessments, promotional talent identification or individual candidate coaching we are available to partner with you in the pursuit of excellence.
Thank you for visiting. Please review our website and if you believe we can offer the help you need contact us for an in-depth discussion about your needs.
Recent Articles
When Consensus is a Bad Thing: Avoiding Organizational Group Think
In my last blog, I wrote about the importance of an organization being guided by a set of core values. I used the term “consensus” to describe the process of dialing in on the specific values all members of the organization can support. Consensus requires intentional effort by a group…
What is a Center of Excellence?
One of our primary goals at Derek Poarch and Associates is to help you achieve organizational excellence within your emergency communications center (ECC). What is a Center of Excellence, why should you strive for it, and how do you get there? All fantastic and complex questions. While searching The Cambridge…
Core Values: The First Step to Overcoming Dysfunction
In large agencies and small, leaders find themselves struggling with staffing shortages, low morale, insufficient performance from employees, and host of other problems. They believe their agency is in a vicious cycle where the staffing shortage creates low morale, which in turn causes poor performance, which then results in more…